Website Policy

Privacy Policy

We respect your email privacy and promise to never sell, barter, share or rent your email address to any unauthorised third party. By submitting your email address you are also requesting and agreeing to receive important information about future events. (You may unsubscribe at any time by sending an email to us with unsubscribe in the subject line.)

Who we are

This website is operated by Victorian Children’s Clinic. Our details are listed on the Contact Us pages of the website.

Your e-mail address

We do not know your e-mail address unless you give it to us. We only record your e-mail address if you send us a message, email us directly, complete our patient registration form or by signing up to our newsletters. We will use it only internally within the organisation, and will not disclose it to other organisations without your permission.

If you have given us your e-mail address, but do not want to receive e-mails from us in the future, please let us know by sending an e-mail to the address on the Contact Us page of the website.

How we use this information

We use this information to improve the content of our website and analyse what pages people visit, and to keep in touch with you.

Who has access to your information?

We do not disclose or sell your personal information to others for use in mailing lists or databases.

Future Variations

If our information practices change at some time in the future we will post the policy changes to our website to notify you of these changes and provide you with the ability to opt out of these new uses.


Upon request, we’ll tell you what information we have recorded about you. For your own protection, we generally ask you to make this request in writing, so that we can verify your identity (e-mail is too easy to forge!)

If any of the information is incorrect, or you want us to remove all information about you, please contact us and we’ll amend it promptly.

If you feel that this site is not following its stated information policy, please contact us.

In general, we value your privacy, and will only continue to correspond with you if:

  • you give us your e-mail address or postal address for this express purpose (for example, if you request information about our clinic and services or sign up to our newsletter); or
  • we have been provided your contact details by your GP or specialist as part of the referral process; or
  • we have an existing relationship (for example, you or your child have attended our clinic, or are booked to attend in the future).

In any case, if you do not wish to receive such mailings in the future, please let us know by sending an e-mail to the address on our Contact Us page.


This website contains links to other sites. Please be aware that Victorian Children’s Clinic is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

More Information

If you would like to know more about on-line privacy, visit The Australian Privacy Commissioner’s website.